Testimonials

TERRI M.

Ben and Carey took good care of me from start to finish in the process of selling my Yaletown condo. They made great suggestions for me to prepare it for showing, brought in a skilled photographer, and even some nice touches to show it at its best. I was completely on board with the sales strategy we agreed on, as I needed a quick sale due to a rapidly approaching close on my soon-to-be new home. Good pricing, good negotiating, good presentation, and good fortune, got a good sale price, and very good closing date😃! This is a concierge real estate service, and based on my experience I recommend them without reservation.


ALEX C.

“Ben is super knowledgeable and well respected by other realtors, which helps the negotiation process go smoothly. His team is top notch! Carey is amazing, and I would absolutely work with them again.”


DARREN S.

“Ben and teammate Carey were awesome. I am a repeat customer for a reason. My last property just went over list price with multiple offers with some awesome work by Ben and Carey. I would highly recommend!!”


ROXANA K.

“As someone who has been searching for a long time and a first-time buyer, Phil was really listened to what I was looking for and helped navigate the market. I was able to find a beautiful apartment at a great time and Phil made the entire process go smoothly and stress-free! Anyone looking to buy should go talk to him, he really makes you feel heard and is there throughout the entire process. Couldn’t have asked for a better person !”


MICHELE & DARYLE

“Selling a home can be more than a simple financial transaction. Especially if it involves separating from a house that has been for many years the family home. We have been lucky in selecting Ben and his team to help us go through the sale of our home. All along Ben was easily reachable, offered good advice and was very professional in every way. The sale of our house was quick and smooth which is what a seller hopes for.”


CHRIS H.

“I have no doubt that Phil was the key to our successful purchase of a property in Kitsilano. We had a multiple-offer situation and I am certain that Phil’s guidance led to our being able to have the best offer without overpaying. Beyond that, he was able to provide superb references for a home inspector, notary and property manager. The quality of his references validated my original positive view. Phil has superb local knowledge of the Vancouver market and is well connected in the real-estate community. He conducted himself with impeccable integrity and was a pleasure to work with and I highly recommend him if you are looking for an agent.”


ANDREW F.

Ben is thoughtful, communicative, and knowledgeable. My wife and I enjoyed working with him in finding our first home in Vancouver. Highly recommend working with him and his team at Stilhavn!


PAULA & GORDON

“Our experience with Phil was amazing. We can’t emphasize enough what a consummate professional he is. He was able to get our place staged and ready for sale in a timely manner to a superbly high standard. Any questions we had along the way were addressed quickly and efficiently. We have bought and sold numerous times across North America and can honestly say that Phil has im- pressed us beyond measure. If you want to sell or buy with a true professional, then Phil is the realtor to trust.”


ALBANE

“Ben Chimes and his team deliver an outstanding level of service. They managed the sale of our apartment with high-level professionalism and expertise. They advised us wisely, we felt completely supported and understood during the entire process. I highly recommend them to anyone and would definitely work with them again in the future.” 


COURTNEY

“As first-time homebuyers, the thought of purchasing in Kitsilano, Vancouver felt overwhelming and quite daunting. We did our research and engaged Phil Reigh to help us purchase our first home. Phil made the process unbelievably seamless, it almost felt too good to be true. Phil is extremely professional, proactive, informative, and offers insightful local knowledge. Phil knows when to act quick and guided us through the steps with finesse and confidence, allowing us to relax and enjoy purchasing our first home. He truly knows this area inside out. We would highly recommend working with Phil, not only because he is an outstanding Real Estate Agent, but because he genuinely cares about his clients getting the best.”



KEVIN W.

“Simply put, Ben is the best! We asked for the impossible – a detached house in Lynn Valley on a budget – and he knocked it out of the park! Ben is a very smart, talented and dedicated professional who clearly loves what he does and puts in 110% for his clients: he did a great job scheduling appointments and always came prepared with plenty of market knowledge; he had great reno ideas for every fixer-upper we walked through; and he was patient when we couldn’t quite figure out what we wanted or where to look. When we found houses we liked, day or night, Ben was quick to respond, and made sure our bids were competitive – always trying to find that sweet spot of winning without over-paying. At the end of the day, we really felt that Ben added a lot of value during the whole process, always putting our interests first, and we couldn’t be happier (or more impressed) with the result.” 


CELESTE

“Phil helped me purchase a condo in early spring of 2022 and I have only good things to say. It was a sellers market, but thanks to Phil’s local knowledge, tailored listings, and guidance through the process, I secured a place that was in the neighbourhood I wanted, that checked the boxes, and was under my budget. Phil is responsive, knowledgeable, personable, professional, and well-connected. He helped coordinate timely viewings, which ultimately allowed me the time needed to think the decision through, do an inspection, and get everything in order to make a competitive offer. He went above and beyond and I highly recommend his services.”


ANDREW P.

“Ben has now helped my family with the sale of two properties, while also helping us purchase a property. My wife and I are both professionals and deal extensively with other professions in our respective careers – and we cannot recommend Ben highly enough. Ben is an extraordinary professional who puts in the time and research to understand the market, his clients and potential buyers/sellers. I value his input and opinion and I have always been struck by how important it is to him to approach each property as a unique business transaction and not just a typical house sale. Given the prices in Vancouver, people can and should demand more of their realtor. Ben and his team not only understand this, but in my view are leaders in providing a complete service experience that rivals the best professionals in the city.”


THOMAS B.

“Not often am I as compelled to write a testimonial as this. The attention, patience and focus received from Ben throughout my long and inconsistent house search has been un-matched. Throughout this unfamiliar process I was helped and educated to buy the house that was a better match to my requirements than I myself appreciated at the time. I would recommend Ben’s services without reservation to anyone entering or returning to the property market in the Vancouver area. ”


PAUL

“I had a terrific experience working with Phil Reigh to purchase my first home in Vancouver. Phil is a confident professional that gave me insightful advice into the properties that we viewed. When we found the place I wanted, Phil was wonderful in conducting the required background research and negotiations needed to close the deal quickly. He is a shrewd broker and got me a great deal! I had an awesome time working with Phil and would highly recommend him.”


CHRISTINA T.

“It was a real pleasure having Ben as my real estate agent. Right from the get-go, he approached things with eagerness and professionalism. By working together to establish rigorous criteria at the start, we were able to refine my search so as not to waste time viewing countless unsuitable properties. This strategy paid off, as I quickly found a place that met all my criteria and with little effort (at least on my part!). From there, Ben reviewed various negotiation strategies with me, and together we decided on the best way to secure the property at a price that I was comfortable with. He skillfully handled the negotiation and put me at ease throughout the process. From start to finish, Ben was first-rate, making the home-buying experience the joy that it should be.”


NEIL J.

“I had the pleasure of partnering with Ben to search for a house. The assistance he provided in helping me find the best available home to suit my requirements exceeded my expectations of what a real estate agent would provide. Though I faced difficult negotiations with the property owner that threatened to scuttle its purchase on several occasions, it was only through the serious time and effort that Ben invested into arbitrating my conflicting demands that I was ultimately successful in purchasing the home. I am extremely impressed with Ben’s dedication to his customer’s satisfaction, and cannot possibly recommend his services more highly.”


DAVE D.

“Working with Ben was a wonderful experience. From day one, he took the time to understand exactly what I was looking for and to explain the current subtleties of the market. As a first time buyer, I had questions about everything and he always took the time to answer each and every one of them. He was extremely thorough in their research prior to viewings and quick to point out aspects of a home that wouldn’t work for me. I never felt pressured with Ben – he simply kept working until we found something that was perfect for me. He really made me feel that I was important to him; at the end of the day he was more concerned with my satisfaction than with making a sale. When it came time to sell my place and upgrade to something larger, I knew who to call!”


MICHAEL W.

“Ben helped us sell our condo and purchase our new townhouse which was still under construction; I have heard many horror stories about similar situations. Ben was on top of all the details and made sure we didn’t have any surprises. His advice was right-on and he always did what he said he would do, making sure that we had a good experience through what could have been a very stressful situation. I would definitely recommend Ben.”